Support and Customer Service

💬 Technical Support – Fauhan Perfumes

🕊️ Important Information:

  • Instant notifications are sent via email or SMS to track your order status step-by-step.
  • You can reach out to us through direct messages on our official social media accounts, such as Twitter (X) and Instagram.
  • In case of a delayed response, please contact us via WhatsApp, as it is our primary customer service platform.

📱 Communication Channels:

🕒 Working Hours:

We welcome your inquiries during official working hours from:

10:00 AM to 9:00 PM

Every day of the week except Friday.

⚠️ Important Notes:

  • For faster service, please communicate through only one channel (WhatsApp, email, or direct messages).
  • When contacting us via WhatsApp, it is preferred to include your order number or the mobile number used for the purchase to facilitate quick follow-up.

We are always delighted to serve you and strive to provide the best technical support experience in the world of fragrances.